[Troubleshooting Guide] Access Rule Limit Error

Created by Global Support, Modified on Wed, 30 Sep at 2:48 PM by Global Support

When creating an Access Rule on the cloud platform, the following meassage may displayed: The number of access control for XX has reached the upper limit.

The maximum number of Access Rule can be associated with a device depends on the specific device. Due to  the differences of device performance and capacity, the different devices has different number of maximum Access Rules.

If an Access Rules is associated with multiple device models, the maximum number of Access Rules can be created 

will be limited by the device with the lowest supported capacity.

 

The maximum number of Access Rules supported by different devices is as follows:

 

1. The following devices support up to 100 associated Access Rules:

 

  • S617
  • S615
  • S414
  • S405

 

2. The following devices support up to 2,500 associated Access Rules:

 

  • S212
  • S213M
  • S213K
  • S215
  • EVC-ICC-A5 (Elevator Control Module)

 

3. The following devices support up to 20,000 associated Access Rules:

 

  • S103M-5
  • S103K
  • AC01
  • AC02
  • AC02C
  • C112

 

Please note: The maximum number of Access Rules supported by the same model may vary depending on the firmware version installed. The above figures are based on devices running the latest officially released Dnake firmware and do not include Alpha, Beta, or other test firmware versions.

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