[User Manual] DNAKE CMS 2.0 User Manual_V1.0

CATALOG

• 1.Introduction
  • 1.1 Introduction
  • 1.2 Support Device
• 2.Installation and Login
  • 2.1 Install CMS
  • 2.2 Configure Computer Firewall
  • 2.3 Login
  • 2.4 Create Site
  • 2.5 Logout and Forget Password
  • 2.5.1 Logout
  • 2.5.2 Forget Password
• 3.Personal Center
  • 3.1 Accessing the Personal Center
  • 3.2 Basic Information and Change Password
• 4.Home Page
  • 4.1 Device
  • 4.2 Quick Operation
  • 4.2.1 Add Device
  • 4.2.2 Add Resident
• 5.Site
  • 5.1 Edit Site
  • 5.2 Public Area Management
  • 5.2.1 Add Public Area
  • 5.2.2 Edit Public Area
  • 5.2.3 Add Device in Batch
  • 5.2.4 Add Device One by One
  • 5.2.5 Configure DNAKE Devices
  • 5.3 Building Management
  • 5.3.1 Add Building
  • 5.3.2 Apartment
    • 5.3.2.1 Add Apartment
    • 5.3.2.2 Apartment Management
  • 5.3.3 Device
    • 5.3.3.1 Add Device
    • 5.3.3.2 Replace Device
    • 5.3.3.3 Access Device Webserver
    • 5.3.3.4 Relay Setting 
    • 5.3.3.5 Reboot the Device
    • 5.3.3.6 Device Detail
    • 5.3.3.7  Edit Device
  • 5.3.4 Resident
    • 5.3.4.1 Add a New Resident
    • 5.3.4.2 Add Cards
    • 5.3.4.3 Add Pin Code
    • 5.3.4.4 Export All Residents
• 6.Model
  • 6.1 Add Model
  • 6.2 Model Management
• 7. Update
  • 7.1 Upgrade Device
• 8. Security Alarm
  • 8.1 Security Alarm Log
• 9. Log
  • 9.1 Call Log
  • 9.2 Unlock Log

1.Introduction

1.1 Introduction

CMS 2.0 is an upgraded version based on CMS 1.0, featuring a redesigned user interface. It serves as a local device management platform for users of DNAKE Intercom products. The system mainly includes five modules: Home Page, Site, Update, Security Alarm, and Log.

1.2 Support Device

The current CMS is compatible with the following DNAKE device models: S617/S615, S414, H618, E217, and C112.

2.Installation and Login

2.1 Install CMS

1. System Requirements

• Server/PC: 64-bit CPU with at least 2 cores at 2.0 GHz or higher, memory ≥ 4 GB, storage ≥ 50 GB
• Operating System: Windows 10 or Windows 11

2. Install CMS 

• Step 1: Please contact us to get the latest CMS software.
• Step 2: Run  CMS as administrator.

Notes: When installing the program for the first time or after a PC restart, the backend service requires some time to start. Opening the frontend during this period may take 1–2 minutes to load.

During an overwrite installation, the client software must be closed before proceeding.

2.2 Configure Computer Firewall

1. It’s suggested to shut down all firewalls and antivirus software in the computer to run CMS. Otherwise, the devices added to CMS may stay offline. If you are worried about the safety of your computer, you can configure Microsoft firewall as the way below so you can keep firewall running.

• Step 1:Go to the firewall settings page on your computer (ensure the firewall is enabled).
• Step 2: Click Allow an app through the firewall.

2.3 Login

After downloading and installing the CMS, double-click  to run CMS. The default account is admin and password is admin. Click to log in CMS.

2.4 Create Site

1. Here are the steps to Create Site

• Step 1: Enter the Site Name, select the country or region where the site is located, choose the Building Structure (either Building/Unit/Apartment or Building/Apartment), and finally select the Card Mode (Compatible Mode or Full Card No. Mode) and Card Display Mode (Decimal or Hexadecimal). You can also enable or disable Daylight Saving Time on this page.
• Step 2: Add the network address for the site; first select the network interface, and the IP address will be obtained automatically.

Notes: Please note the Secret Key, which can be used to change the administrator account password. The loss of this Secret Key may pose a threat to the security of your account.

2.5 Logout and Forget Password

2.5.1 Logout

Click your personal account on the right upper corner and log out.

2.5.2 Forget Password

1. Recover your password

3.Personal Center

3.1 Accessing the Personal Center

After logging in successfully, click the username in the upper-right corner, then select Personal Center to access the Personal Center page.

3.2 Basic Information and Change Password

In this section, you can view basic information, such as the account name and creation time, and you can also change the password.

4.Home Page

4.1 Device

This section shows the status (online or offline) of all the devices registered to CMS.  

4.2 Quick Operation

In this section, you can quickly add devices and residents.

4.2.1 Add Device

Select the site and fill in device’s information. Device Type, MAC address, device number and device name should be filled in or chosen according to your device and needs. All of the other settings will be synced to your device.

4.2.2 Add Resident

Click Add Resident, select the apartment number, and enter the name. Optional settings include card and PIN assignment.

Noted: If the devices in the apartment support Facial Recognition, you can upload facial data in this section.

5.Site

5.1 Edit Site

1: After clicking the Site page in the left sidebar, click the Edit button next to the site name.

2: On this page, you can view Site Information, such as Site ID, Country/Region, and Building Structure, and modify the Site Name, Card Mode, and Card Display Mode, as well as enable or disable Daylight Saving Time.

3: You can also modify the network settings, such as the Network Interface Card and IP address. 

5.2 Public Area Management

5.2.1 Add Public Area

1. Click Add New Public Area to add a new public area to the Site.

5.2.2 Edit Public Area

1. Click the Edit button next to the public area name to modify the public area name.

5.2.3 Add Device in Batch

5.2.4 Add Device One by One

5.2.5 Configure DNAKE Devices

Please make sure devices and CMS-installed computer are connected to Internet and under the same LAN. The following will take Indoor Monitor settings as an example. Please refer to it when configuring on other DNAKE devices.

1. Fill in IP address of CMS and Site ID on Indoor Monitor webpage

• Step 1: Please go to Device on the webpage of Indoor Monitor to configure. Click Register To, and select CMS.
• Step 2：Fill in CMS IP address which is the IP address of CMS-installed computer. 
• Step 3:  Enter the Site ID in the Site ID field, click save to save the configuration. 

2. If you don't want to login to webpage to set CMS IP address and Site ID, you can also set it on Indoor Monitor GUI.

• Step 1: Please go to Room Settings on Indoor Monitor GUI to configure. Click Register To Cloud, and select CMS.
• Step 2: Fill in CMS IP which is the IP address of CMS-installed computer.
• Step 3:  Enter the Site ID in the Site ID field, click save to save the configuration. 

5.3 Building Management

5.3.1 Add Building

5.3.2 Apartment

5.3.2.1 Add Apartment

1.Click Add Apartment to add a new apartment. You can select to add a new resident on the same page.

2. Alternatively, you can click Import Apartment to add devices in batch; click Template to download the template, then click Import to upload it.

5.3.2.2 Apartment Management

1. Click the Resident button to navigate to the Resident page.

2. Click Detail to view and modify the apartment information.

3. Click the Delete button to remove the building.

Notes: The devices and residents attached to this apartment will be deleted at the same time.

5.3.3 Device

On this page, you can view the devices under the building, including each device’s MAC address, associated building/unit/apartment, device name, device type, device status, and synchronization status.

5.3.3.1 Add Device

The methods for adding devices are the same as those in the Public Area; see sections 5.2.3 and 5.2.4 for details.

5.3.3.2 Replace Device

It’s only supported to replace device with same model.

1. Here are the steps to replace a device

Notes：Replacing this device is estimated to take 1 minutes

5.3.3.3 Access Device Webserver

1. Here are the steps to access device webserver

5.3.3.4 Relay Setting 

When managing the door station, you can configure the Relay Settings in this section, including the configuration name, DTMF unlocking, unlocking delay time, and unlocking duration. You can also modify the Dry Contact Input Configurations, including the input type and corresponding action. In addition, elevator floor information can be configured here.

5.3.3.5 Reboot the Device

Click More > Reboot to Reboot the device

5.3.3.6 Device Detail

In this section, you can view detailed device information, including Basic Information, Product Information, and Network Information.

5.3.3.7  Edit Device

In this section, you can modify device information, including reassigning the building, unit, and apartment, as well as configuring network settings and enabling or disabling Daylight Saving Time.

5.3.4 Resident

On this page, you can view resident information, including the resident’s name, ID, associated building, unit, and apartment, as well as whether facial recognition and card access are activated.

5.3.4.1 Add a New Resident

1. Here are the steps to create a new resident

2. Here are the steps to import residents

• Step 2:  Click Note to view the Template Fields and click to download template to download the template to fill in the necessary information
• Step 3: Click Select .scv file to upload the file and click Import to import the cards information.

5.3.4.2 Add Cards

1. Here are the steps to add a new card for dedicated resident

Notes: Compatible Mode is used when you read cards by card reader, while Full Card No. Mode is used when you need to input full card number.

2. Here are the steps to import cards for residents

• Step 2: Click Template to download template to download the template to fill in the necessary information
• Step 3: Click Select .scv file to upload the file and click Import to import the cards information.

5.3.4.3 Add Pin Code

1. Here are the steps to add a new card for dedicated resident

5.3.4.4 Export All Residents

Go to the Site column and select the desired building, then choose Resident and click Export All Residents to export all residents

6.Model

When the CMS supports a new model, users can manually add the corresponding model information here.

6.1 Add Model

6.2 Model Management

At Operation, you can view the Model Info, modify the model’s Optional Features, and delete the added model.

7. Update

7.1 Upgrade Device

8. Security Alarm

8.1 Security Alarm Log

1. You can receive security alarms sending from Indoor Monitors. You can view the records for recent one month.

9. Log

9.1 Call Log

1. You can check call logs of devices. Including information such as Call Started Time, Initiator, Recipients, whether the call was Answered or Not, Call Duration, and Screenshot. 

9.2 Unlock Log

1. You can check Unlock logs of devices. Including information like Unlock Time, Unlock Device, Relay, Unlock Method, Unlocked By, Identity, Residential Information and Screenshot.