[Troubleshooting] Failed to Find RIM08 on the Indoor Monitor

What is RIM08?

1. Multi-input/output: support up to eight channels of switch signal input and eight channels of output control over electrical appliances.
2. Remote control by Smart Pro APP or indoor monitor 280M-S3/E216/E217.
3. Support the control of a variety of different devices, such as lights, heating, natural gas, curtains, water valves, etc.
4. Security linkage with indoor monitor to trigger automatic actions.
5. Powered by PoE or power adapter (DC12V/2A).
6. Household connection of up to 9 modules for 72 electrical devices.
7. DIN-rail installation.

Prerequisites

1. Make sure the indoor monitor support RIM08 first.
2. Ensure the indoor monitor, RIM08 and troubleshooting PC are in the same LAN.
3. Get device IP address (via DNAKE Remote Upgrade Tool).

Failed to Find RIM08 on the Indoor Monitor Troubleshooting Steps

1. Check the Device settings of the indoor monitor and RIM08. Ensure their Building No., Unit No., Apartment No. and Sync parameters are identical, as shown in the figure below.

RIM08

Indoor Monitor

1. Go to Setup-IP Relay, click [search] to find the RIM08, and click Save.

1. Access to RIM08’s website, go to Advanced-Relay, then you could find the IP Relay here and to configure.

1. Go to Local Relay, you could control the Scenes and Relays.

1. If all steps are completed and the issue persists, then contact DNAKE technical support.